What generic software doesn't get
- 01 Session packs
A good share of a physio's billing comes from packs of 5 or 10 sessions. Without a counter that deducts on each visit, people end up keeping a separate spreadsheet and there are always lost or duplicated sessions.
- 02 Examination
A first visit is anamnesis, examination (range of motion, strength, palpation), functional diagnosis and treatment plan. A CRM doesn't capture that. Software designed for physio does.
- 03 Rooms and equipment
If you have two treatment booths, a pressotherapy machine and a shockwave device, the schedule isn't 'time slots'. It's knowing what's free and when. Generic software doesn't get it.