What generic software doesn't get
- 01 Groups and schedules
An A2 group on Tuesdays and Thursdays at 6:30pm with teacher X has its own identity. If the system only has 'customers' and 'appointments', every schedule change forces you to touch 15 records by hand.
- 02 Attendance
Calling roll on paper and then transcribing it is half an hour a day and lots of mistakes. With a teacher panel on a tablet, it takes 30 seconds per class.
- 03 Recurring billing
Monthly fees, sibling discounts, scholarships, bank returns. Without a serious billing system, you chase late payers via WhatsApp.
- 04 Enrolment
Every September it all gets redone. If you don't have an online enrolment process with documents and signature, you spend two weeks at full tilt without doing anything else.